Falcon Flooring of Indiana
Falcon Carpet Services, Inc is a Michigan company founded in 1968 on the principle of providing uncommon value and service to its customers. This focus and commitment continue today. From its modest beginning, Falcon grew into one of the region’s leading suppliers of floor covering for multi-family housing. Falcon Carpet of Indiana, Inc. is an outgrowth of this beginning and operates as a distinct entity. Falcon Carpet of Indiana is a privately held, Indiana company with strong family ties to Falcon Carpet Services, Inc.
Our Difference
From the beginning, Falcon has focused on providing floor covering solutions to the multi-family housing industry. We have established our position as one of the state’s leading suppliers of floor covering for multi-family housing by executing in ways others find difficult. This is accomplished through our portfolio of value added complimentary services and our unparalleled level of care.
Mission
Our purpose is to drive incremental value to our customers by providing uncompromised service and support. Our distinction exists with our ability to execute in ways others find difficult through our portfolio of value added complimentary services.
Service
Many consider good service to be nothing more than providing good and timely service. At Falcon we believe quality installations and timeliness of services rendered are a starting point from which to provide value add and great service to our customers. Our passion for seeking out new and innovative ways of driving value is ever present and is evidenced by a customer satisfaction rating of 98.8%. Our reliability and consistency in performance combined with our innovative value means that you have more time to manage your business.
Integrity
Our guiding light is quite singular. Do what is right for the customer and all else will fall into place. Honesty, ethics and professionalism are absolute prerequisites for making the right decisions. The strength of our relationships are fortified by this principle.
Green Focus
We are committed to green and environmentally-friendly practices. We have been actively recycling carpet, pad, plastics and cardboard for many years.
Home Town Presence
As Indiana's largest provider of floor covering for multi-family housing, we have the service and support staff to provide 24/7/365 responsiveness to all of your flooring needs.