Our Difference

From the beginning, Falcon has focused on providing floor covering solutions to the multi-family housing industry. We have established our position as one of the states leading suppliers of floor covering for multi-family housing by executing in ways others find difficult through our portfolio of value added complimentary services. We provide our property management customers with uncommon and uncompromised value and service, with the highest level of correctness. In addition, as one of the largest and highest rated providers of multi-family floor covering in the state, we offer our customers an unparalleled level of care. Our distinction lies in the details:

Mission

From the beginning, our purpose is to drive incremental value to our customers by providing uncompromised service and support. Standards of quality and price competitiveness are expected. Our distinction exists with our ability to execute in ways others find difficult through our portfolio of value added complimentary services. From this business partners become business friends in our shared community. And, with over 13,000 units installed last year, we can handle any of your multi-family flooring requirements.

Service

Many consider good service to be nothing more than providing what we at Falcon believe should be expected. Consistency of quality installations, timeliness of services rendered should be nothing more than a starting point. Our passion for seeking out new and innovative ways of driving value to our customers which is evidenced by a customer satisfaction rating of 98.8%. Our reliability and consistently combined with innovative value means that you have more time to manage your business.

Integrity

Our guiding light is quite singular. Do what is right for the customer and all else will fall into place. Honesty, ethics and professionalism are absolute pre-requisites for making the right decisions. The strength of our relationships are fortified by this principle.

Green Focus

We are committed to green, environmentally-friendly practices, few in the industry has more experience with environmental initiatives. We have been actively recycling carpet and pad for years, with a significant impact on Indiana landfills.

Home Town Presence

As Indiana's largest providers of floor covering for multi-family housing, we have the service and support staff to provide 24/7/365 responsiveness to all of you flooring needs.

Copyright ©2011 Falcon Carpet of Indiana