Our Difference: Service

Many consider good service to be nothing more than providing what we at Falcon believe should be expected. Consistency of quality installations, timeliness of services rendered should be nothing more than a starting point. Our passion for seeking out new and innovative ways of driving value to our customers which is evidenced by a customer satisfaction rating of 98.8%. Our reliability and consistently combined with innovative value means that you have more time to manage your business.

Time to Reaction

Next day installations in multi-family housing is nothing new to our customers. However, each and every day we are fulfilling same day requests. Whether a last minute carpet cleaning didn't produced the desired result, or simply a unit was overlooked. No matter, we consider this to be part of the job. A 3:00PM request for same day service is never easy but have always cared enough to produce a solution.

Uncommon Services

Falcon has developed an extensive portfolio of complimentary services we provide our customers each and every day. Our attention to detail is evidenced by the fact that many of our customers have their units cleaned prior to Falcon installing flooring. Trust, comfort and confidence are all words our customers have grown to believe about Falcon. We earn the right to these words each day.

Copyright ©2011 Falcon Carpet of Indiana